Patient Center

Office Hours

Morning, lunchtime, evening, and Saturday appointments are available. Most patients can be seen within 24 hours.

Insurance / Payment / Billing

At Provident Physical Therapy & Rehabilitation, we accept Workers’ Compensation, Medicare, and most major insurance plans. Please contact your insurance company or you may call our office to find out if we accept your insurance plan.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, and Discover.  

If you have a question related to your bill or insurance, please contact our office.

Referrals

In the state of New York, you may come directly to a physical therapist and receive an evaluation and treatment for any musculoskeletal injury. Our physical therapists can treat that acute or chronic shoulder, elbow, wrist, hand, neck, back, hip, knee, ankle, or foot injury right now!

Under Direct Access, we have the authorization to treat you for up to 10 visits within 30 days. Upon completion of your physical therapy evaluation, we will determine your treatment plan.

If further diagnostics (e.g., X-ray, MRI, etc.) are needed to ensure proper care, your therapist will share his or her findings with the physician of your choice. If treatment is required past 10 visits or 30 days, your therapist will let your physician know and request authorization for continued treatment.

Provident Physical Therapy & Rehabilitation will accept an initial referral by fax, by phone, or by email from your provider, and we will obtain the needed signed prescription within days of your referral, or you may bring the signed referral form with you to our office.

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